Rayshaud Jackson | App Portfolio

01 // Service Record

Professional Experience

AP Research Analyst

Compass Group

2025 — Present

Conducted detailed vendor account research and reconciliations to resolve invoice discrepancies and ensure accurate general ledger postings.
Reviewed, validated, and processed PO and non-PO invoices in SAP in compliance with GAAP and internal controls.
Prepared vendor aging analyses and supported month-end close activities through accurate documentation and reconciliation support.
Managed end-to-end invoice research workflows, prioritizing cases to meet service-level and payment deadlines.
Coordinated cross-functional communication between vendors, operations, and accounting teams to resolve complex payment issues.
Tracked research cases, escalations, and resolutions using structured logs to ensure accountability and transparency.

Administrative Assistant

UNCC Military-Veteran Service Office

Aug 2024 — May 2025

Maintained office operations, answering veterans' questions in person, via phone, and email.
Developed and managed database systems for tracking student queries and services in Google Docs.

Desk Claims Adjuster

Liberty Mutual / Sedgwick (Remote)

Oct 2021 — Mar 2023

Processed and reconciled 150+ claim-related payments monthly, verifying supporting documentation and ensuring data accuracy.
Collaborated with vendors, contractors, and clients to resolve discrepancies, improving resolution speed by 20%.
Supported data reconciliation and financial reporting for Sedgwick's high-volume transaction environment.
Developed Excel-based tracking tools to organize and summarize reconciliation reports for accuracy and timeliness.
Led multiple concurrent claim projects, ensuring milestones, documentation, and approvals were completed within set timelines.

Air Transportation Specialist

U.S. Air Force Reserve

Feb 2016 — Feb 2022

Orchestrated global logistics operations, ensuring compliance with military and international transport regulations.
Led teams in high-stress environments, fostering discipline and enhancing operational efficiency.
Coordinated logistics and transportation projects involving global operations and cross-team coordination.
Tracked project timelines and deliverables using structured processes and reporting tools.
Led team-level planning meetings, monitored performance metrics, and ensured documentation accuracy.

02 // Arsenal

Skills Inventory

Accounting & Finance

Accounts Payable & Reconciliation Accounts Receivable & Collections General Ledger & Journal Entries Vendor Account Reconciliation Financial Analysis & Reporting Cash Application Aging Report Review GAAP & IFRS Month-End Close Audit Support

Project Management & Operations

Project Lifecycle Management Schedule & Milestone Tracking Risk Identification & Mitigation Cross-Functional Collaboration Stakeholder Engagement Process Improvement Agile & Waterfall Process Documentation

Technology & Software

Excel (Pivot Tables, Formulas) SAP & Oracle TypeScript / React Full-Stack Development Vercel Deployment API Integrations Git & GitHub Microsoft Office Suite

03 // Operations